Legal

Privacy Policy

Last updated · 18 May 2026

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service, and tells you about your privacy rights and how the law protects you. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

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Interpretation and definitions

The words whose initial letters are capitalized have meanings defined under the following conditions, which apply whether they appear in singular or plural.

Accounta unique account created for you to access our Service or parts of our Service.
Affiliatean entity that controls, is controlled by, or is under common control with a party, where control means ownership of 50% or more of the shares or voting securities.
Companyrefers to Pool Care.
Cookiessmall files placed on your device by a website, containing details of your browsing history among other uses.
CountryGhana.
Deviceany device that can access the Service, such as a computer, cell phone or digital tablet.
Personal Dataany information that relates to an identified or identifiable individual.
Servicerefers to the Website.
Service Providerany natural or legal person who processes the data on behalf of the Company.
Usage Datadata collected automatically, generated by use of the Service or from the Service infrastructure itself.
Websiterefers to Pool Care, accessible from https://poolcare.africa/
Youthe individual, company or legal entity accessing or using the Service.

Collecting and using your personal data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you — including email address, first and last name, phone number, and address (state, province, ZIP/postal code, city).

Usage Data is collected automatically when using the Service. It may include your device’s IP address, browser type and version, the pages you visit, the date and time of your visit, time spent on pages, unique device identifiers and other diagnostic data.

Tracking technologies and cookies

We use Cookies and similar tracking technologies (beacons, tags and scripts) to track activity on our Service and store certain information. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent.

Where required by law, non-essential cookies (such as analytics and advertising cookies) are used only with your consent, which you can withdraw at any time. We use Necessary/Essential Cookies, Notice Acceptance Cookies and Functionality Cookies.

Use of your personal data

The Company may use personal data to provide and maintain the Service, manage your account, perform a contract, contact you, provide news and offers, manage your requests, complete business transfers, and for analysis and Service improvement.

  • With service providers — to monitor and analyse use of the Service.
  • For business transfers — in connection with a merger, sale or acquisition.
  • With affiliates — who must honour this Privacy Policy.
  • With business partners — to offer certain products, services or promotions.
  • With other users — when you share data in public areas.
  • With your consent — for any other purpose.

Retention of your personal data

The Company retains personal data only for as long as necessary for the purposes set out in this policy. Account information is kept for the account relationship plus up to 24 months after closure; support data and usage data are retained up to 24 months. When retention periods expire, data is securely deleted or anonymized.

Transfer of your personal data

Your information may be processed at the Company’s operating offices and other places where the parties involved are located — including on computers outside your jurisdiction, where data protection laws may differ.

Delete your personal data

You have the right to delete, or request that we assist in deleting, the personal data we have collected about you. You may update, amend or delete your information at any time by signing in to your account or by contacting us.

Disclosure of your personal data

In a merger, acquisition or asset sale, your personal data may be transferred — we will provide notice beforehand. The Company may also disclose personal data where required by law or valid requests by public authorities, and in good faith to protect rights, safety and property.

Security, children and other sites

The security of your personal data is important to us, but no method of transmission or electronic storage is 100% secure. Our Service does not address anyone under 16, and we do not knowingly collect data from them. Our Service may contain links to other websites we do not operate and are not responsible for.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the “Last updated” date.

Contact us

If you have any questions about this Privacy Policy, you can contact us through our contact page.